Quality Assurance

All DURA-MINE Products are manufactured and tested to National and International recognized standards such as SIRIM ISO 9001, ISO 14001 Environment, OHSAS, MS1034  and MS1058. We are also registered to SPAN MALAYSIA, IQNET and others authorities.

We are committed to providing products and services that meet or exceed our customer requirements, each Employee is committed to the goal of doing the job right the first time.

Quality Policy

To ensure a successful operation by supplying products and services on time; and shall consistently meet or exceed the requirements of our customers while complying with the applicable statutory and regulatory requirements.

Dura-Mine Sdn. Bhd.’s Top Management shall ensure that the Quality Policy is communicated and understood by all company’s personnel and shall revise the Policy from time to time in order to ensure suitability and to improve the Quality Management System.

The implementation of Dura-Mine Sdn. Bhd.’s Quality Policy has resulted in the establishment of our Quality Management System’s Objectives and its associated Quality Procedures.

Engineering & Technical Support

DURA-MINE Engineering and Technical Support is known by our customers to be the best in the industry. We offer training sessions conducted by our experienced Engineers for your installation teams. This on-site training will ensure that each team member is capable and confident in handling and installing our Products.

Protecting Your Infrastructure

DURA-MINE processes only high grade virgin resins, thus ensuring that our Products retain optimum mechanical and physical properties for the lifespan of the network or system.

Installing extra ducts today guarantees a return on that investment tomorrow, our Products are designed with the strength and flexibility to meet the needs of your network or system. We achieve customer satisfaction not only through the quality of our Products but also by offering excellent supply chain and engineering solutions. Because your investment should be protected for the entire lifespan of your network or system, we ensure full compliance with National, International and customers quality guidelines.

Committed to Quality

All DURA-MINE Products are manufactured and tested to National and International recognized standards such as SIRIM ISO 9001 and MS1058. We are also registered to SPAN MALAYSIA, IQNET and others authorities.

We are committed to providing products and services that meet or exceed our customer requirements, each Employee is committed to the goal of doing the job right the first time.

Customer Satisfaction

All personnel including directors, management and staff work together to ensure maximum customer satisfaction in relation to products, services, deliveries and after sales services.